Overview: The Contact Us screen provides Agents with phone numbers, links, and addresses to helpful services.
Steps for the Contact Us Screen:
1. The Contact Us screen is split into four sections:
a. kynect Healthcare
b. Other Services
c. Health Insurance Companies
d. Dental Plans
Kynect Healthcare
2. The kynect Healthcare section lists the following information:
a. The KHBE Customer Service Phone Number
b. TTY Phone Number
c. Insurance Agents and Kynectors Phone Number
d. KHBE Mailing Address
Other Services
3. The Other Services section lists the following information:
a. Ombudsman’s Office Phone Number
b. Fraud Hotline Phone Number
c. KCHIP Phone Number
d. DCBS Phone Number
Health Insurance Companies
4. The Health Insurance Companies section lists the following information:
a. Anthem Health Plans of KY, Inc. Website and Phone Number
b. CareSource Kentucky Co. Website and Phone Number
c. WellCare Health Plans of Kentucky, Inc Website and Phone Number
d. Molina Healthcare of Kentucky, Inc. Website and Phone Number
Dental Plans
5. The Dental Plans section lists the following information:
a. Anthem Health Plans of KY, Inc. Website and Phone Number
b. BEST Life and Health Website and Phone Number
Click here to return to the main menu.