Overview: The My Settings screen allows Agents to edit their account’s personal information.
Steps for the My Settings Screen:
1. The My Settings screen is split into two sections:
a. Your DOI Information
b. Your Additional Information
Your DOI Information
2. The Your DOI Information section displays the following information:
a. DOI AgentID
b. Email
c. Primary Phone
d. Primary Phone Type
e. Secondary Phone
f. Secondary Phone Type
g. Business Address
h. NPN
Your Additional Information
3. The Your Additional Information section displays the following information:
a. Spoken Language
b. Method of Contact
c. Hours Available
d. ASL, TTY, KyRelay
e. Near Public Transportation
4. Click the green Edit hyperlink to edit the Your Additional Information section
5. The Update Additional Information screen appears where Agents can update the following additional details:
a. Spoken Language
i. Select the appropriate option from the drop-down
b. Method of Contact
i. Select the appropriate option from the drop-down
c. Hours Available
i. Select the appropriate option from the drop-down
d. ASL, TTY, KyRelay
i. Select the appropriate option from the drop-down
e. Near Public Transportation
i. Select the appropriate option from the drop-down
6. Click Save to save the changes
7. Click Cancel to cancel the changes
Click here to return to the main menu.